Advanced Certificate for the Executive Personal Assistant (ACEPA™): Dubai


Advanced Certificate for the Executive Personal Assistant (ACEPATM)

This course is designed to enable executive assistants and other office professional to realize their value and pivotal role in the organization. By unpacking present demands and requirements from executive leaders of today and top executive assistants, delegates will add relevance to their profession and the emerging roles that are required of the executive secretary in today’s global environment. This demanding role makes it imperative that the Executive Personal Assistant / Secretary has sufficient knowledge and understanding of the key fundamentals of Strategic Thinking, Project Management, Corporate Finance and Reporting, Leadership, HR, Procurement and Information Technology.


Benefits of attending

By attending this interactive ACEPATM course you will be equipped with the skills to:

  • Understand the key fundamentals of corporate behaviour
  • Understand the linkages between strategy, projects and operations
  • Put in place effective Project Governance processes
  • Understand the art of effective communication
  • Organise and run effective meetings
  • Enhance your presentation skills
  • Appreciate the importance and benefits of people management and leadership
  • Understand the four key financial statements
  • Appreciate the qualities of being an effective personal assistant
  • Learn how to manage conflict
  • Undertake basic Problem Solving activities
  • Master the art of Multi Tasking
  • Act within agreed Protocols & with Diplomacy

Who should attend?

This highly practical and interactive course has been specifically designed for:

  • Executive Secretaries
  • Executive Assistants
  • Personal Assistants
  • Personal Secretaries
  • Office Managers
  • Administration Managers
  • Management Secretaries
  • Senior Assistants
  • Executive Personal Secretaries
  • PLUS anyone else responsible for the support of the senior management and executives

Your trainer

Meet your expert course trainer: Ian Shipley

Ian  ShipleyIan is a highly accomplished, passionate, visionary, and results driven Operational Management professional who has spent more than 20 years at a senior level within the service sectors within UK FTSE 100 and FTSE 250 companies.

The common factor throughout Ian’s career has been a passion around service excellence and delivering results through highly motivated teams.

Ian has been responsible for delivering major turn-around and business transformation through creating a culture where people feel comfortable to make decisions, take ownership and make it happen. Ian is the lead author of the Advanced Certificate in Operational Excellence course which has received critical acclaim from all delegates.

Accreditation benefits


Benefits, Knowledge, Skills gained by attending this ACEPATM course

  • Gain an accredited Certificate approved by a UK regulated body – the Advanced Certificate – Executive Personal Assistant (ACEPATM).
  • Use ACEPATM on your business card and on your resume
  • The ACEPATM shows that you have completed International qualifications and that you have the skills and experience to manage effectively on a national, regional and global level
  • The ACEPATM certificate will be received approximately one month following the close of the training course and will be issued jointly by Qualifi and BMTG.

About Qualifi

Qualifi logo

Qualifi is a UK regulated awarding body offering academic and vocational qualifications and assessment to schools, colleges, employers and other places of learning in the UK and internationally. For more information, please go to

CPD Accreditation


CPD Standards Office Accreditation means that BUSINESS MANAGEMENT TRAINING GROUP LTD is an official Registered Provider with the CPD Standards Office for specific courses.

Any delegate who attends any CPD Standards Office Accredited course may, upon request, be issued with a CPD Certificate of Attendance*, which they can subsequently use within their formal CPD record for a professional body, institute, or employer.

The CPD Standards Office accreditation services works in partnership with the Training Journal and the CPD institute supporting all forms of professional development and CPD schemes globally and has an increasingly international reputation as the strongest currency in professional development. CPD extends across the globe and is undertaken in most countries.

* The CPD Certificate of Attendance is issued in softcopy only and contains the applicable CPD credits for each course


“It was a very good learning experience; The course is very comprehensive and empowering.”
Mrs. Lea Pare, Administration Supervisor, Abu Dhabi Gas Development Co. Ltd. (Al Hosn Gas)

“The ACEPA training is very informative and will definitely help to increase our productivity in our daily work”Sajid Mallebhari, Office Administrator, VP HSE Office, Abu Dhabi Gas Development Company Limited (Al Hosn Gas)

“This was a great learning experience. Even after a long time of service, I have still learned a lot.”
Sedkeya H. A. Taha, Qtel, Qatar

“This was a very interesting and effective training.”
Mariam Reznate, Al Taif, UAE

“It was a pleasure to attend this course. Richard is a great trainer.”
Susan Ali, Emdad, UAE

“Very innovative and extremely beneficial course! I have learned a lot and this will definitely improve my skills and performance.”
Maria Fernandes, Qtel, Qatar

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