Introduction to Artificial Intelligence

Overview of what AI is and what it will mean for your Organization

Organizations today are using AI to analyze employee retention, customer behavior and operational performance. What do you do and what should you be concerned with? Organizations today are very enamored with artificial intelligence capabilities to find hidden patterns and tease out issues in data and text. Each organization is trying to find an advantage over its competitors.

This explosion of interest in AI poses a challenge to managers for effectively making sense of and using AI effectively. The most nimble and adaptable companies and executives will thrive. Organizations that can rapidly sense and respond to opportunities will seize the advantage in the AI-enabled landscape. (Erik Brynjolfsson and Andrew Mcafee, HBR,)

Organizations are  interested in effectively utilizing AI as a key component of improving performance. Senior management and organization functional management must be clear about the use and value of AI to avoid chasing an unachievable and expensive dream.

AI carries with it many implications along with improved productivity and efficiency. Jobs may change dramatically, current skills become obsolete and displaced and there may be unrealistic fear of robots as well as other aspects of automation. This was true when automation was introduced on the factory floor in the 1960’s and 1970’s. Today pictures of auto assembly and other manufacturing plants show fewer workers. What impact do these changes have on today’s organizations?

Better paying work, newer and more interesting tasks and less physically demanding and boring operations are coming.

Learning Objectives:

• Explain the different uses of AI today
• Understand the limits of AI
• Interpret social media data to understand sentiment
• Understand the techniques used for the different types of AI capability
• Explain some uses of AI in Business and the potential for many organizations
• Explaining the technology available for AI relevant to your organizational needs
• Interpret how AI can help your organization excel
• Select appropriate AI techniques for your organization
• Suggest operational opportunities for AI in your organization

Who should attend

Managers and professionals should prepare for the coming changes. What happens when AI becomes part of the work process? What can we expect from AI capabilities today? What may happen in the future? Answers for these and other questions are part of the value of this training.

This course is tailored for any managers, directors interested in learning the application, current and future use of Artificial Intelligence.

Meet your expert course trainer: Frank Kowalkowski

Frank Kowalkowski is President of Knowledge Consultants, Inc., a firm focusing on business performance, business/IT architecture and business analytical techniques. He has over 30 years of management and consulting experience in a wide variety of industries. He has been involved with many projects including business analysis, quantitative analysis, process management, business performance measurement, business and competitive intelligence, artificial intelligence and knowledge management.

In addition to being a keynote speaker at international conferences as well as a conference chair, he has written numerous papers and spoken at conferences on a variety of subjects. He is the author of a 1996 book on Enterprise Analysis (Prentice – Hall, ISBN 0-13-282-3365) and numerous papers.

Frank is currently working on a both a BPM book for managers and a new edition of the enterprise analysis book. He conducts frequent seminars nationally and internationally on a variety of business management and information technology topics. He is co-author of a quarterly column on architecture for the website TDAN (www.tdan.com).

Knowledge Consultants. Inc. (KCI)

Knowledge Consultants, Inc. is a professional services firm founded in 1984. KCI provides consulting and professional education services. With over 50 courses taught worldwide, KCI provides the opportunity to develop core strengths in the following certification areas:

• Process Management
• IT Management
• Business Performance Management
• Business Analysis
• Analytical Techniques for Business
• Business and IT Architecture

KCI has expanded its training and consulting efforts internationally into Europe, Southeast Asia and the Middle East. KCI has an outstanding list of current and past clients including many of the Fortune’s 100 companies.

Consulting focuses on the key areas of Business Performance Management, Process Management, Business and IT Architecture, Business Analysis, Using Analytic Techniques for Performance Improvement and IT Management.