Effective Process Automation

Articles and presentations indicate there is great opportunity for automation application everywhere you look in operational and management processes. However, studies have also shown that 75% of process projects in general fail in some way. What is it about automation and improvement are these companies missing?

Discovering the Automation Opportunity
Proper application of automation approaches provides an increase in effective and efficient decision making that leads to faster management response to issues and opportunities. The types of automation differ according to whether it is a strategic, tactical or operational process. Proper automation solutions require a focus on the analysis approach as they differ for each process group.

Automation and Artificial Intelligence
Better analytic techniques for process insight along with matching analytical tools are here today. Using fact evidence from process mining with other metrics is most helpful in this situation. Analytics, such as ranking, simulation, 4 – boxes, strategic alignment and neural nets analysis, provide insight and organize the automation opportunities.

Analytics and Automation – Best Practices
Best practices today include machine learning and artifical intelligence. Semantic based analytics have emerged that provide additional capabilities in detecting automation impact, process commonality and process interaction leading to best practices for operational automation that go directly to the bottom line of an organization.

Success through optimal performance
In this course, you will learn about the range of techniques, methods and tools available to ensure you identify the automation opportunities and define the changes needed to obtain the improvements that move your organization forward.

This course is for managers and professionals seeking to gain skills in accelerated and improved management decisions.

Proper selection of analysis methods verifies process correctness then applies techniques to identify the automation opportunities that lead to the yield that you want.

• Describe the key automation approaches used today.
• Explain why strategy alignment is needed.
• Recognize what kind of automation and process application you are working with and how that process might be automated.
• Describe some best practices for automation.
• Describe the different approaches to successful automation and explain their key factors.
• Define and specify methods to analyze a suite of automation initiatives and suggest a prioritized approach.
• Demonstrate different applications of the automation techniques to gain the benefit of changes.
• Prepare a plan for automation that applies known methods to processes and their enablers.
• Analyze the relationships between problems and automation solutions and deployment in the organization.

This professional training session provides a hands-on, skill-oriented working knowledge of the automation techniques that business professionals should consider and use. The learning approach uses discussions, interactive exercises and group exercises that focus on outcomes that lead to automation success.  Participants can apply this learning as soon as they get back to their office.

Who should attend

Business process teams, Business planners, Process Analysts, Managers, Professionals, IT Specialists, Business Analysts and IT and Business Architects.

Meet your expert course trainer: Frank Kowalkowski

Frank Kowalkowski is President of Knowledge Consultants, Inc., a firm focusing on business performance, business analytics, data science, business architecture, big data, business intelligence, predictive analytics and statistical techniques. He has over 30 years of line management and consulting experience in a wide variety of industries. He has been involved with many projects both as a user and purveyor of business analytics. He has worked projects in state and federal government dealing with back office operations, legislative compliance and regulatory compliance. He has worked on the federal level with the national defense department, Coast Guard for drug interdiction and other projects. His background includes a number of industries including manufacturing, distribution, supply chain, banking, insurance, financial institutions, health care, pharmaceuticals, oil and gas and chemicals.

More recently Frank has been involved in conducting workshops, professional training sessions and assessments of architecture, data science, governance, compliance, risk and process management efforts. He also develops algorithms for analytics tools particularly semantic algorithms as well as data analysis techniques. He is often a keynote speaker, panel moderator and member at international conferences as well as a conference chair, he has written numerous papers and spoken at conferences on a variety of business subjects. He conducts frequent seminars nationally and internationally on a variety of business management, analytics and information technology topics.

He is the author of a 1996 book on Enterprise Analysis. His most recent publications are a featured chapter in the business book “Digital Transformation: Using BPM You Already Own.” for publication in 2017. His chapter is titled “Improve, Automate, Digitize”, he also has a chapter in the business architecture book titled ‘Business and Dynamic Change’ June, 2015 and a chapter on semantic process analytics in the book Passports to Success in BPM published in 2014 all are available on Amazon.

Knowledge Consultants. Inc. (KCI)

Knowledge Consultants, Inc. is a professional services firm founded in 1984. KCI provides consulting and professional education services. With over 50 courses taught worldwide, KCI provides the opportunity to develop core strengths in the following certification areas:

• Process Management
• IT Management
• Business Performance Management
• Business Analysis
• Analytical Techniques for Business
• Business and IT Architecture

KCI has expanded its training and consulting efforts internationally into Europe, Southeast Asia and the Middle East. KCI has an outstanding list of current and past clients including many of the Fortune’s 100 companies.

Consulting focuses on the key areas of Business Performance Management, Process Management, Business and IT Architecture, Business Analysis, Using Analytic Techniques for Performance Improvement and IT Management.