Organization Productivity and Performance With AI

Organization Productivity and Performance With AI - Effective use of Artificial Intelligence

Many organizations are moving into the use of artificial intelligence (AI) to support strategic impact, customer relations and operational performance, what should your organization do? Organizations today apply AI capabilities to a wide variety of uses especially in improving decision making and operational flow. Improving decision making translates directly to improved organization performance. The increased use of analytic techniques, data bases and algorithmic techniques means that managers need understanding of the value and effort relating to AI.

How many managers and professionals today are capable of recognizing, understanding and using AI techniques for best value? Identifying, organizing, integrating and delivering AI capabilities to useful points in the organization is a key issue today. The good news is that organizations are already using some of the techniques without knowing they are part of AI.

The hype today is around AI capabilities like deep learning, facial recognition, driverless cars and other sophisticated applications. The reality is these are expensive and do not directly benefit the operation of an organization. With many machine learning and neural net algorithms how do you know which one to use? Which one provides insight that you can use now? Which should you be looking at for the future? Many AI algorithms are simple, reliable, easy to use and have great value to the typical organization. Algorithms like affinity analysis for customer behavior, correlation matrices for preferences and semantic keyword analysis for attitudes are used daily to assess service and product opportunities from customer and citizen behavior. AI enables rapid response to changing market conditions, waves of culture shock and shifting markets. Managers and professionals should prepare for the coming changes in analytics.

Expected learning outcome:

• Explain the different features and purposes of artificial intelligence techniques today
• Understand the difference between statistical techniques and machine learning
• Define a roadmap to reach effective use of AI
• Explain methods and tools available for Neural Nets
• Interpret how AI helps the organization improve performance
• Select appropriate AI techniques for their organization
• Understand the advantages, limits and practical use of AI
• Apply AI to social media data to understand market potential
• Suggest operational opportunities for AI for performance insight

Who should attend

This course is key for managers, strategic planners, marketing analysts, data analysts and architects, planning managers, process analysts, business analysts, business, enterprise and IT architects.

Meet your expert course trainer: Frank Kowalkowski

Frank Kowalkowski is President of Knowledge Consultants, Inc., a firm focusing on business performance, business analytics, data science, business architecture, big data, business intelligence, predictive analytics and statistical techniques. He has over 30 years of line management and consulting experience in a wide variety of industries. He has been involved with many projects both as a user and purveyor of business analytics. He has worked projects in state and federal government dealing with back office operations, legislative compliance and regulatory compliance. He has worked on the federal level with the national defense department, Coast Guard for drug interdiction and other projects. His background includes a number of industries including manufacturing, distribution, supply chain, banking, insurance, financial institutions, health care, pharmaceuticals, oil and gas and chemicals.

More recently Frank has been involved in conducting workshops, professional training sessions and assessments of architecture, data science, governance, compliance, risk and process management efforts. He also develops algorithms for analytics tools particularly semantic algorithms as well as data analysis techniques.

He is often a keynote speaker, panel moderator and member at international conferences as well as a conference chair, he has written numerous papers and spoken at conferences on a variety of business subjects. He conducts frequent seminars nationally and internationally on a variety of business management, analytics and information technology topics. He is the author of a 1996 book on Enterprise Analysis. His most recent publications are a featured chapter in the business book “Digital Transformation: Using BPM You Already Own.” for publication in 2017. His chapter is titled “Improve, Automate, Digitize”, he also has a chapter in the business architecture book titled ‘Business and Dynamic Change’ June, 2015 and a chapter on semantic process analytics in the book Passports to Success in BPM published in 2014 all are available on Amazon.

Knowledge Consultants. Inc. (KCI)

Knowledge Consultants, Inc. is a professional services firm founded in 1984. KCI provides consulting and professional education services. With over 50 courses taught worldwide, KCI provides the opportunity to develop core strengths in the following certification areas:

• Process Management
• IT Management
• Business Performance Management
• Business Analysis
• Analytical Techniques for Business
• Business and IT Architecture

KCI has expanded its training and consulting efforts internationally into Europe, Southeast Asia and the Middle East. KCI has an outstanding list of current and past clients including many of the Fortune’s 100 companies.

Consulting focuses on the key areas of Business Performance Management, Process Management, Business and IT Architecture, Business Analysis, Using Analytic Techniques for Performance Improvement and IT Management.