Strategic Impact Analysis with AI

Strategic Impact Analysis with AI – Reducing uncertainty with effective decisions

Many organizations are moving into the use of artificial intelligence (AI) to support strategic impact, customer relations and operational performance, what should your organization do?

The reality of AI is that the machine learning parts of AI have been used for at least 25 years. Organizations today are using AI to analyze customer preferences and behavior, operational performance, strategic alignment and a host of other more elaborate applications. Today customers are using technology more and more, just ask any travel agent what happened to their jobs. Jobs change and current skills become obsolete and displaced. Service bots such as chatbots replace customer service staff in many industries.

Current use of AI is based on known AI algorithms such as correlation matrices and affinity analysis to understand and identify hidden relationships in an organization using factors such as for process performance. More recently, this has included sentiment analysis to understand what employees, the public or consumers think of the organization. Key aspects of automation now focus on AI enablement of processes as part of digital transformation. The impact of AI on operations is well known in both product service industries.

Managers and professionals should prepare for the coming changes. What can we expect from applying AI capabilities to strategy? What may happen in the future? Responses to these questions are part of the value of this course. This course is key for senior managers, strategic planners, marketing analysts, data analysts and architects, planning managers, process analysts.

Expected learning outcome:

• Explain the different uses of AI in strategic thinking today
• Understand the techniques used for the different types of AI strategy analysis
• Explain the uses of AI in strategic alignment
• Explain the technologies available through AI for communicating strategy
• Interpret how AI can help the strategic process
• Select appropriate AI techniques for strategy development and assessment
• Understand the limits of AI technique in strategy
• Interpret end to end strategy alignment
• Suggest strategic opportunities for AI

Who should attend

This course is key for managers, strategic planners, marketing analysts, data analysts and architects, planning managers, process analysts, business analysts, business, enterprise and IT architects.

Meet your expert course trainer: Frank Kowalkowski

Frank Kowalkowski is President of Knowledge Consultants, Inc., a firm focusing on business performance, business analytics, data science, business architecture, big data, business intelligence, predictive analytics and statistical techniques. He has over 30 years of line management and consulting experience in a wide variety of industries. He has been involved with many projects both as a user and purveyor of business analytics. He has worked projects in state and federal government dealing with back office operations, legislative compliance and regulatory compliance. He has worked on the federal level with the national defense department, Coast Guard for drug interdiction and other projects. His background includes a number of industries including manufacturing, distribution, supply chain, banking, insurance, financial institutions, health care, pharmaceuticals, oil and gas and chemicals.

More recently Frank has been involved in conducting workshops, professional training sessions and assessments of architecture, data science, governance, compliance, risk and process management efforts. He also develops algorithms for analytics tools particularly semantic algorithms as well as data analysis techniques.

He is often a keynote speaker, panel moderator and member at international conferences as well as a conference chair, he has written numerous papers and spoken at conferences on a variety of business subjects. He conducts frequent seminars nationally and internationally on a variety of business management, analytics and information technology topics. He is the author of a 1996 book on Enterprise Analysis. His most recent publications are a featured chapter in the business book “Digital Transformation: Using BPM You Already Own.” for publication in 2017. His chapter is titled “Improve, Automate, Digitize”, he also has a chapter in the business architecture book titled ‘Business and Dynamic Change’ June, 2015 and a chapter on semantic process analytics in the book Passports to Success in BPM published in 2014 all are available on Amazon.

Knowledge Consultants. Inc. (KCI)

Knowledge Consultants, Inc. is a professional services firm founded in 1984. KCI provides consulting and professional education services. With over 50 courses taught worldwide, KCI provides the opportunity to develop core strengths in the following certification areas:

• Process Management
• IT Management
• Business Performance Management
• Business Analysis
• Analytical Techniques for Business
• Business and IT Architecture

KCI has expanded its training and consulting efforts internationally into Europe, Southeast Asia and the Middle East. KCI has an outstanding list of current and past clients including many of the Fortune’s 100 companies.

Consulting focuses on the key areas of Business Performance Management, Process Management, Business and IT Architecture, Business Analysis, Using Analytic Techniques for Performance Improvement and IT Management.