Certified Supply Chain Manager (CSCM™)



Strategic Focus

This program is designed to provide you the opportunity to demonstrate your mastery of the body of knowledge relating to the supply chain. It is designed, combining theory and current industry practice, to provide insight and support for daily decisions. In addition to the in-depth coverage of the standard supply chain tools, strategies and methodologies, it also covers topics such as Leadership, Theory of Constraints, Lean Six Sigma, and Operational Accounting. A CSCM designation demonstrates that you are both an expert in supply chain theory, and a practitioner. It demonstrates your capability to manage and lead a modern supply chain organization.

Course includes:

  • 40 classroom hours led by an experienced supply chain management expert.
  • Study guide with all slides and exercises.
  • 2 hours program review.
  • Multiple choice exam (70% minimum pass mark)

Benefits of attending

The following topics are covered in this highly informative course:

  • Elements of the Supply Chain
  • Just-in-Time (JIT)
  • Total Quality Management (TQM)
  • Manufacturing Resources Planning (MRP II)
  • Demand Planning
  • Capacity Management
  • Demand Management
  • Sales and Operations Planning
  • Master Scheduling
  • Measuring Business Performance
  • Recognizing Techniques and Practices of Inventory Management
  • Mechanics of the Detailed Material Planning Process
  • Planning Operations to Support the Priority Plan
  • Planning Procurement and External Sources of Supply
  • Prioritizing and Sequencing Work
  • Executing Plans and Implementing Controls
  • Authorizing and Reporting Activities for Push and Pull Systems
  • Evaluating Performance and Providing Feedback.
  • Competitive Market Issues
  • Choices Affecting Facilities, Supply Chain, Information Technology, and Organizational Design Configuring and Integrating Internal Processes
  • Evaluating and Managing Projects

Who should attend?

The perfect program for:

  • Supply chain professionals empowered to make strategic decisions.
  • Organizations wanting to improve their competitive edge by providing their executives an holistic supply chain perspective.
  • Individuals leading a supply chain transformation within their organizations.
  • Top level managers, entrepreneur’s and business consultants.



“It is a comprehensive opportunity to really learn about supply chain, technology and strategy”
Michael Atwater, Entergy Corporation

“This was a great experience. Even after a long time of service, I will learned a lot”
Neven Mladina, Kellogg Brown & Root

“The course provides a different perspective. It clarified concepts that I previously perceived as too complicated to me.”
Zamira Alfonso, Axionlog

“My expectations were met. The content is updated and provides a good perspective on the Supply Chain.”
Diana Diaz Porras, Colombina

“I recommend it both for those who need to learn the basics, and those working with these concepts on a daily basis.”
Robinson Alejandrio Prieto Camelo, Bimbo Group

“There is a great amount of knowledge delivered.”
Carolina Sanchez Barrantes, Freudenberg Medical

Course Outline

Course Modules and learning outcomes


1. Supply chain management essentials
2. Strategic planning in the supply chain
3. Supply chain risk management
4. Business processes and metrics


5. Logistics – Transport in the Supply Chain
6. Logistics – Distribution Networks
7. Logistics – Inventory Management
8. Bullwhip Effect


9. Introduction to Sales and Operations Planning (S&OP) / Integrated Business Planning (IBP)
10. Products and Services Management
11. Demand Management
12. Supply Management
13. Consensus, Prioritization and Strategic Planning Integration


14. Supply Chain Relationships
15. Customer Relationship Management
16. Supplier Relationship Management
17. Supply Chain Collaboration Tools


18. Information systems and digital supply chain
19. Lean Six Sigma
20. Theory of Constraints (TOC)
21. Demand-driven supply chain (DDSC) framework
22. Introduction to Demand Driven Material Requirement Planning – DDMRP


23. Financial key performance indicators
24. Leadership and change management
25. Introduction to project management
26. Sustainable supply chain management

About the ISCEA

About the ISCEA


The International Supply Chain Education Alliance (ISCEA) was the first organization certifying Supply Chain Professionals around the globe, and it remains the worldwide authoritative resource for Supply Chain Career Validation with thousands of certificate holders commanding top-tier salaries. ISCEA’s mission is to provide Total Supply Chain Knowledge to manufacturing and service industry professionals through Education, Certification and Recognition.

Take control of your future

ISCEA training and certification programs provide you with the knowledge required to improve both your supply chain processes and your career.

Grab the best job opportunities

75 percent of employers prefer to hire certified professionals for supply chain positions, and ISCEA certificate holders are getting the best paid jobs.

Be recognized around the world

ISCEA is the worldwide authoritative resource for supply chain career validation with certificate holders in 47 countries on 6 continents.

Prices and Schedule

Course Includes

  • 40 classroom hours led by an experienced supply chain management expert.
  • Study guide with all slides and exercises.
  • 2 hours program review.
  • Multiple choice exam (70% minimum pass mark)


  • Schedule Time: 8:00AM EST to 12:00PM EST (4-hours/day)
  • Course Instructor: Bob Forshay

Course sessions

  • 01 – Mon   4/08/2024
  • 02 – Tue    4/09/2024
  • 03 – Wed   4/10/2024
  • 04 – Mon   4/15/2024
  • 05 – Tues   4/16/2024
  • 06 – Wed   4/17/2024
  • 07 – Mon   4/22/2024
  • 08 – Tues  4/23/2024
  • 09 – Wed   4/24/2024            Review
  • 10- Wed    4/29/2024            Online Exam


  • Workshop & Exam Session Fee

Download Brochure and Articles

To learn more and view the course outline fill the form below to download the brochure and related articles.


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