Effective Use of Business Intelligence

Effective Use of Business Intelligence

Strategy, Performance, Results

Managers know that excellence in business depends on getting the right information, in the right amount, to the right people, at the right time. Information presented in a clear and simple manner to the decision makers leads to timely action. Information provided to the management of an organization must link and coordinate with the direction of the business, its strategic initiatives, measures and perspectives. The emphasis today in management is on performance reporting for decision making, not just the operational factors but enterprise wide performance factors, such as key results indicators and key performance indicators, coupled with competitive intelligence, market intelligence, and industry intelligence.

Methods and tools are evolving rapidly to the point that what was good yesterday is no longer consider best practices today. The new methods and tools include emerging management disciplines, mobile dashboards, executive tablet briefing books and 3 dimensional reports to analyze the business. Business intelligence now requires more than just rolling up data for senior managers. Business data must be delivered in a clear, concise and timely manner to solve today’s pressing business issues. If not, managers may make the wrong decisions resulting in costly and inappropriate actions. Different types of data such as videos, pictures, sensor data and many other forms are now included in the business intelligence environment.

Add to this the newer and emerging technologies such as in memory BI and analytic techniques like predictive analytics that focus on behavior and you can get a headache trying to pull it all together. Each layer of the current BI environment has techniques, technology and types of data associated with it.

All of these key elements will be covered during this hands-on three day course!

Prerequisites:

A laptop or sharing of laptops is required to work on the exercises that are part of the workshop. The techniques are based on quantitative methods and use Microsoft Excel and some tools that may require installation.

Certification Requirements

All course attendees must meet minimum testing standards including in-class exercises to receive certification (75% is the passing grade).

By attending the highly beneficial course, delegates will:

• Understand the business value of Business Intelligence
• Demonstrate how business issues, strategy, measures and business intelligence relate to each other
• Contrast and compare the characteristics of performance management, data science and business intelligence
• Explain the role of data governance and data management the organization
• Specify a data governance approach for the business
• Prepare appropriate reporting requirements using a BI methodology
• Identify the use of new sources of data like big data and social media.
• Explain the meaning of the different terms and jargon used in business intelligence

Who should attend

• Business Managers
• Systems Analysts
• IT Managers
• BI Professionals
• Executives
• Analytical Specialists
• Data Analysts
• Balanced Scorecard Analysts
• Performance Analysts
• Analytical Consultants
• And any individual or organizations that are interested in developing a useful and productive BI environment.

Meet your expert course trainer: Frank Kowalkowski

Frank Kowalkowski is President of Knowledge Consultants, Inc., a firm focusing on business performance, business/IT architecture and business analytical techniques. He has over 30 years of management and consulting experience in a wide variety of industries. He has been involved with many projects including business analysis, process management, business performance measurement, business and competitive intelligence and knowledge management.

In addition to being a keynote speaker at international conferences as well as a conference chair, he has written numerous papers and spoken at conferences on a variety of subjects. He is the author of a 1996 book on Enterprise Analysis (Prentice – Hall, ISBN 0-13-282-3365) and numerous papers.

Frank is currently working on a both a BPM book for managers and a new edition of the enterprise analysis book. He conducts frequent seminars nationally and internationally on a variety of business management and information technology topics. He is co author of a quarterly column on architecture for the website TDAN (www.tdan.com).

Knowledge Consultants. Inc. (KCI)

Knowledge Consultants, Inc. is a professional services firm founded in 1984. KCI provides consulting and professional education services. With over 50 courses taught worldwide, KCI provides the opportunity to develop core strengths in the following certification areas:

• Process Management
• IT Management
• Business Performance Management
• Business Analysis
• Analytical Techniques for Business
• Business and IT Architecture

KCI has expanded its training and consulting efforts internationally into Europe, Southeast Asia and the Middle East. KCI has an outstanding list of current and past clients including many of the Fortune’s 100 companies.

Consulting focuses on the key areas of Business Performance Management, Process Management, Business and IT Architecture, Business Analysis, Using Analytic Techniques for Performance Improvement and IT Management.

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